All About Tanks

Shipping is Not Free

To keep costs low for our customers, an estimate shipping quote is provided before the order is placed and live quote is calculated at the time the pallets are ready to ship.

Warranty backed products

Our manufacturers offer quality products and 3-5 year warranties.

Customer Service

More than a great price — we promise quality products, honest shipping, and customer service directly from our owners.

Secure payments

Emphasizing security and privacy, we do not retain Credit/Debit card details following processing.

SHIPPING POLICY / DELIVERY OPTIONS / WILL CALL PICKUP

Shipping Policy

It is the customer’s responsibility to inspect all shipments before accepting and signing for delivery on the Bill of Lading or Delivery Receipt.

Damages / Claims

It is very important for the recipient of a shipment to carefully inspect the delivery and note any damages. We recommend removing the plastic wrap and taking pictures of any stress points or dents on the tank. All orders are inspected at the origin to ensure they are not damaged before shipping. Once our pallets are handed over to the carrier, damage can occur. After the recipient inspects the product and signs the Proof of Delivery or Bill of Lading confirming that the tank or item is undamaged, All About Tanks is no longer responsible for any damage to the product. At this point, the customer or receiver accepts all responsibility for the item and must file a claim directly with the carrier for any damages. If the receiver notes damage on the Bill of Lading, All About Tanks (Leigh at 208-965-1195) will happily assist our customers.

Customers who choose to ship using their own freight accounts are responsible for filing claims with their freight carriers. All About Tanks cannot assist with transit claims or damages in these cases.

Transit Times

All About Tanks works with our preferred LTL Shippers, Hotshot Trucking Companies, and Full Truck Load Carriers to provide the best possible lead times for our customers. The name and phone number of the carrier and the PRO number will be provided, allowing you, the customer to speak directly to the nearest distribution hub regarding your delivery time.

There are some situations that All About Tanks cannot control, such as: fire, flood, strike, or other labor difficulty, acts of God, acts of any governmental authority or of the purchaser, wrecks or delay in transportation, inability to obtain necessary labor, materials or manufacturing facilities from usual sources or due to any other cause beyond reasonable control. In the event of a delay in performance due to any such cause, the date of delivery will be postponed by such length of time as may be reasonably necessary to compensate for the delay. All About Tanks cannot guarantee or ensure that any shipment can be made by any specific time or date. In any event, the company will not be liable for costs, including but not limited to any special, incidental, or consequential damages, including but not limited to loss of profits or income.

All About Tanks has contracts with several LTL carriers and will present you, our customer with the least expensive options available when we quote your merchandise shipment.

Ground- UPS and FedEx ground freight is used to transport bundled shipments of poly plastic storage tanks, generally between 1 and 50 pounds.

All About Tanks has contacts with several Truckload Carriers. We ask trucking companies for delivery bids and present the bids to the customer for approval before booking the pickup with the trucking company.

Will Call Pickup Appointments:

We often have customers in the local area or that enjoy a road to to the manufacturers door for a Will Call pickup. Custom Roto Molding is based in Caldwell, Idaho.

All About Tanks will coordinate with you when the tank or commercial can is ready for pickup and schedule a day and time for the quickest pickup options. Call us direct at 208-965-1195 for more details.